KUMAR, A. S.; SOUNDARARAJA, D. K. V. Customer Relationship Management in Banking Sector: A Study on Bank Employees Perception about Customers in Tirunelveli District. SMART MOVES JOURNAL IJELLH , [S. l.], v. 7, n. 2, p. 16, 2019. Disponível em: https://ijellh.com/index.php/OJS/article/view/6910. Acesso em: 24 jun. 2026.