Kumar AS, Soundararaja DKV. Customer Relationship Management in Banking Sector: A Study on Bank Employees Perception about Customers in Tirunelveli District. Smart Moves J. IJELLH [Internet]. 2019 Feb. 10 [cited 2026 Aug. 15];7(2):16. Available from: https://ijellh.com/index.php/OJS/article/view/6910